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Landlord Services

We take a great pride in exceeding our clients expectations.  We strive to find a suitable tenant for your property to allow you to have peace of mind and with the minimum of fuss. Our services fall into two main packages designed to meet your needs.  If you let your property with Henley Charles either fully managed or tenant find, this is what you should expect. Lettings: Fully Managed Service Our Fully Managed service includes:

  • All advertising in local press with photographs
  • Circulation on our comprehensive mailing list including local employers and relocation agents
  • All viewing accompanied
  • A thorough tenant referencing service
  • Preparation of Tenancy Agreement
  • Advise necessary utility companies of final meter readings and of new consumers
  • Collection of first month’s rent and security deposit
  • Preparation of a detailed inventory video inventories on DVD’s
  • Collection of rent monthly and transfer to a nominated account
  • Regular property inspections (initial inspection within 4-6 weeks of new tenants moving in and then every quarter thereafter)
  • Copy inspection report sent to landlord upon completion of each inspection
  • Any maintenance issues that may occur
  • Contacting tenants regarding renewal of tenancy agreement
  • Check out completed upon tenant leaving the property in line with DPS regs
  • Specialist Rent Guarantee scheme (12 months cover)*

  Lettings: Tenant Find Service Our Tenant Find service includes:

  • All advertising in local press with photographs
  • Comprehensive mailing list circulation, including local major employers and relocation agents
  • All viewing accompanied
  • A thorough tenant referencing service
  • Preparation of Tenancy Agreement
  • Advise necessary utility companies of final meter readings and of new consumer
  • Collection of first month’s rent and security deposit
  • Preparation of a detailed inventory video inventories on DVD’s
  • Specialist referencing avaliable; including eviction proceeding due to non payment of rent*

  All agents are not the same

  • Trained staff
  • High profile offices
  • National coverage
  • Email/Mail/Advertising
  • Accompanied viewings
  • Weekend viewings
  • Best marketing advice.
  • Exclusive rent guarantee insurance available.
  • Dedicated staff-marketing/maintenance & accounts.
  • Detailed video inventories on DVD’s
  • All major property portals

 

Landlord Fees Our Charges (Inv VAT)
Standard Set Up Fee Fully Managed 50% of 1st months’ rent
Standard Setup Fee Rent Collection 50% of 1st months’ rent
Standard Setup Fee Let Only 100% of 1st months’ rent
Standard Monthly Commission Fully Managed 12% of monthly rent
Standard Monthly Commission Rent Collection 8% of monthly rent
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Henley Charles Estate Agents is rated 1.00 stars by Reviews.co.uk based on 5 merchant reviews

1.00 / 5 Rating
5 Reviews
Very rude and have a habit of not replying. Have seen personal info of clients too. Very unprofessional and ill-mannered. How they received an award is beyond me.
Very bad customer service.
dismayed to see private client details just left out on tables at the front of the office.